SYSTEM STATUS as of

IRM reports that XenMobile services has been restored. In order to restore services on your XenMobile device, IRM encourages all XenMobile users to re-enroll in the XenMobile 10 Environment. For detailed instructions on how to un-enroll and re-enroll your XenMobile device(s), please visit xenmobile.state.sbu once logged into GO.


ANNOUNCEMENT(S): No Announcements at this time.


REQUIRED SYSTEM SETUP



 


Additional Information

 
  • Ensure TLS v1.0 is enabled in your browser (See "HELP")
  • Allow pop-ups from *.state.gov in your browser (See "HELP")


 


Additional Information

 
  • Disable pop-up blocker in your browser (See "HELP")


  In most intances for Kiosk mode NO installation is required. If issues are encountered you may need to install Java (listed below).
 


Additional Information

 
  • Kiosk Mode is provided as a convenience for basic connectivity and is NOT officially supported nor intended for use as your primary GO System access method
  • Ensure TLS v1.0 is enabled in your browser (See "HELP")
  • Disable popup blocker in your browser (See "HELP")

For help, please contact the IT Service Center (ITSC) at 1-877-246-9493 if you need assistance after you have completed the installation steps as outlined in the GO User Guides.