SYSTEM STATUS as of IRM is aware of intermittent connectivity with GO and currently working to resolve the issue. We apologize for the inconvenience and appreciate your patience.

Customers using Google Chrome, Version 42, to log into Global OpenNet(GO) should follow the steps below to successfully launch their User Desktop:

  1. Open your Google Chrome browser
  2. Type: chrome://flags/#enable-npapi in the URL bar
  3. Click the Enable link for the Enable NPAPI configuration option.
  4. Click the Relaunch button that now appears at the bottom of the configuration page.
For instructions and more information regarding this workaround please go to:

ANNOUNCEMENT(S): No Announcements at this time.


For help, please contact the IT Service Center (ITSC) at 1-877-246-9493 if you need assistance after you have completed the installation steps as outlined in the GO User Guides.