SYSTEM STATUS as of Here is a workaround for the Mac book issue with keyboards: Logon to GO and launch the User Desktop Once opened, press Command+Tab Press Command+Tab a second time to return to the GO desktop The keyboard should now work as expected.

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For help, please contact the IT Service Center (ITSC) at 1-877-246-9493 if you need assistance after you have completed the installation steps as outlined in the GO User Guides.